I'm a full-stack product manager who's comfortable from the highest strategic level to the depths of the database.

Experience

I’ve made company-wide impact from product, leadership, research, and engineering roles — and I believe this diversity of experience is a key advantage for a PM.

ECP ecp123.com

• Senior Product Manager 2023-Present

  Navigating a surprisingly competitive market to define a differentiated position for the senior living-focused CRM.

  Driving a higher standard for product quality, ensuring new features are well-designed, technically sound, and genuinely valuable to users.

MxU getmxu.com

• VP, Product 2021-2023

  Crafted the product strategy of the SaaS startup for training volunteer teams, grew revenue by 50%, and achieved over 100% revenue retention across our book of thousands of customers.

  Responsible for new features that moved the needle for the business, cutting churn and maintaining a sky-high NPS. Loved taking new ideas all the way from user interviews and discovery, to whiteboarding database schema, to product marketing campaigns.

  Wrote a large portion of the web app's Ruby on Rails code, from rails new to shipping well-tested features for thousands of MAUs.

Nitrogen nitrogenwealth.com

Held two critical roles during an aggressive growth period for this successful fintech startup, from Series A through private equity acquisition.

• Research Program Manager 2020-2021

  Spearheaded a renewed focus on product research across the company by discovering product insights deep in relational data, and transforming them into reliable, understandable lessons through custom tooling, ETL workflows, and lots of conversation. This discovery and development work spanned SQL, R, custom tooling I wrote in Node.js, and Domo.

• Engineering Chief of Staff 2017-2020

  Treated the R+D culture as my product. Together with the CTO, doubled the size of the R+D organization, crafted hiring strategy, and matured operations — while keeping a high average tenure.

  Built a strong understanding of security by managing Nitrogen’s first SOC 2 audits in 2018 and 2019. I drove the months-long projects to an on-time delivery each year — a process I taught myself along the way.

  Managed the Quality Assurance team through a transition of that team’s leadership. Over seven months, I expanded the team, created systems to simplify the day-to-day, and as a result, saw their creative capacity soar.

Earlier

• Before discovering my love of SaaS (and teaching myself to code), I spent 10 years in the music industry thriving with the fast pace and almost impossibly high expectations. As a touring drummer, I was endorsed by Paiste, Evans, and Pro-Mark. I also spent time working with nonprofits, launching new education programs and building inbound marketing functions for their continued growth.

About Mike

• I’m a Discerning Ideator — most energized by solving problems and evaluating new ideas. I’m a strong intuitive thinker, and I love when new information or a great argument changes my viewpoint.

• I’m a great fit where there’s still wet cement, helping chart a course for a new feature, a new market, or taking a product to the next level.

• My favorite thing to do outside of work is training my dog Marley, who earned his AKC Canine Good Citizen certification. And yes, he's a very good boy.

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If you got this far, we’d probably work together really well. I’d love to hear from you.

References available on request.